
Greta Thunberg’s UN speech inspired a new wave of climate consciousness among Gen-Z, urging industries to put the planet before profit. Grocery and convenience retail — major contributors to plastic pollution and food waste — must now move from symbolic gestures to bold, data-driven action. Intouch.com proposes using technology to digitise stores, automate waste-reducing promotions, and leverage real-time data for better forecasting and layout design. Loyalty and purchase data can also guide consumers toward more sustainable choices. In short, digital transformation isn’t just good for business — it’s essential for building a sustainable retail future.